Payment Information

Yes, you can use a gift card to pay for part of your order and then pay the balance on a credit card.

All orders are calculated in Australian Dollars (AUD).

If your credit card has been declined, it's best to talk to your local bank. If they can't help you please contact us.

Yes. Spotlight is compliant the industry standard for protection of personal information (PCI).

Any of our pages which require you to enter personal details are encrypted using Secure Socket Layering (SSL) technology, which protects the information as it is sent to us from your computer. Any page which is secured with SSL can be identified by checking the URL. If it says 'https' rather than the standard 'http' then it is a secure webpage. This system is used by all reputable online shopping sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We are able to offer purchase with PayPal. Refunds for purchases made with PayPal will be refunded to the credit card linked in your PayPal account or a Spotlight Gift Card. (Gift Cards purchased after 31st March 2018 are valid for 3 years.)

From Feb 1st, 2021 we are now able to offer payment with AMEX.

BPay is currently not available at this time.

Yes, you can own it now and pay later with zipPay. Learn more about this online payment method here.

Yes, you can shop now and pay overtime with Afterpay. Learn more about this online payment method here.

Please note, Afterpay is not available in-store.

Yes, if you have Spotlight gift card with a value equal to or exceeding the total value of your order including any delivery fee that may be payable.

• Spotlight Gift and eGift Cards
• EFTPOS including credit facilities Visa, MasterCard & AMEX
• Cash